When shopping around for starter kits, heat presses, transfers or more, you’ll run across a lot of companies that are willing to make a LOT of promises just to make the sale. Unfortunately, this means that when you finally receive your product and encounter any issues with it, you may be out of luck when it comes to technical support from the company you purchased it from.
Here at Coastal, we pride ourselves on offering exemplary technical support to our customers (and sometimes even other companies’ customers!) Whether it’s a simple question about the correct pressure to use when pressing a neck tie or something more difficult, like how to unclog a bulk sublimation system, we have an entire technical support team available from 8am through 6pm every weekday. You can reach us through the phone or through our live chat without delay. Continue reading “The Importance of Technical Support”