Get to Know Our Help Center

Here at Coastal Business Supplies, we believe that for our customers to succeed as business owners, digital decorators, crafters, and innovators, we have to go beyond being just a distributor of products. We personally test and work with the majority of our products and our hands-on experience gives us the power to understand and share everything we learn along the way through our own trial and error.

One of our goals has been to put together all of our knowledge and resources and create a powerful Help Center platform which will provide support long after your purchase!

Some of the topics you can find in Help Center:

How to Access From www.coastalbusiness.com

Links to our Help Center can be found throughout our main e-commerce website. On the homepage, you can find Support links in both the header (top right of the page) and footer (bottom left of the page).

 

Going further into specific product pages, you can find a link to printing instructions and other documentation located under the More Information tab. Sublimation blanks, heat transfer paper, and heat transfer vinyl are linked directly to their corresponding pages with time and temperature settings, templates and troubleshooting information.

Find What You Are Looking For

The Search bar at the top of our Help Center page is a powerful tool to quickly find the information you are looking for. If a keyword or phrase is contained anywhere on our website, it will pull it up for you together with the article. The best way to search for instructions or templates for a specific product is by product name or product SKU. For example, instructions for an 11 oz. mug can be found by typing “11 oz mug”, “ceramic mug” or “”21108” among other possible combinations. Usually, the exact product SKU will give you the most specific result, as shown below.

Submitting a Ticket

Do you have questions or concerns? We love to solve problems and help our customers who can now easily submit a ticket on any topic. The Submit a Request link is always located in the header (top right) and the homepage has a large navigation button for even easier access.

Easy Navigation

Our Help Center navigation is set up with ease of use in mind. The categories are simple to understand and accessible on the home page through the main blocks. Going further into a page, for example, Heat Transfer Paper Instructions & FAQ, you can find the various sections of topics without losing your category menu, now located on the left. Under each main section, you will find the individual pages, also called Articles. Please note that only a number of pages are displayed at once and a link is provided to view all pages under that specific section.

Sublimation Blanks Templates

For the time being, links to all of our available templates have been moved to our Help Center. You can find each template link directly under the product with a corresponding SKU just to ensure you are getting the correct file. Templates are available in PDF format for Adobe Photoshop and EPS format for Adobe Illustrator and Corel Draw.

Once a link has been clicked on, the template will open as a new page in Dropbox.com with a Download button located at the top right of the page.

Help Center is a free information platform that we will continue to improve and update with brand new material. Stay tuned for a ton of troubleshooting help, infographics, and guides. More to come!

Our New Look And What That Means For You!

Welcome to the new look of Coastal Business Supplies, with improved and more user-friendly shopping experience, cleaner design and a variety of added features! What does that mean for you and how can you take full advantage of our site? We have compiled some of the current highlights of the new look and functionality of the website below.

Fast and Simple Checkout

fast-checkout

The cart icon is now more visible and features a convenient drop-down with a list of products currently in the cart as well as a visual bar that turns green once you have reached the minimum total of $149 to qualify for free shipping. You can now edit the products in the cart such as changing the quantity or removing select items without ever leaving the page you are currently on. Additionally, every product now features its own Add To Cart button on the front pages without having to go to the individual product page.

Wait, but that is not all! Once you go to Checkout, we have cut the amount of click through pages in half, recognizing the importance of check out speed!

easy-checkout

Choose When Backordered Items Are Shipped 

We are excited to bring you as much control over your orders as possible for your convenience and satisfaction. At the time of check out, if products are on backorder, you can choose to ship all of your items together or split your order so that in-stock products are shipped that same day, but back ordered items are shipped when available.

backordered_status

Greater Browsing Features

Our new look is geared towards the easiest shopping and browsing experience possible. Enjoy a clean and organized layout, side menu category options for exact results and more condensed product pages where you can find a variety of colors, quantities, and sizes of a specific product on one central page.

Powerful Search Engine

Find products with higher accuracy and take advantage of the auto predict drop down feature for related products to your search.

search-auto-fill

Help Information Center

Discover the most up to date information and answers to all of your questions on our new Help Information center. Some of the topics include but are not limited to:

  • Company information: shipping, returns, and payments
  • Pressing instructions for our sublimation and heat transfer products
  • Equipment manuals and user guides
  • Webinars
  • Tradeshow Schedule
  • Troubleshooting FAQ’s

Additionally, you can submit a request with any questions or issues or chat live with one of our representatives!

help-info-site

As we continue to receive more feedback and develop our site, more features and perks will be added! Stay tuned for the additional features and improvements coming by the end of 2017!

Disclaimer: The current version of the website is a beta version that may have some potential errors. Thank you for your patience and feedback as we work through and tweak the site for a seamless shopping experience.

Section 179 Deduction Tax Code

What is the Section 179 Deduction?

The Section 179 deduction was a tax code created to encourage businesses to buy equipment and invest in themselves. Typically, when your business buys certain items of equipment, it gets to write them off a little at a time through “depreciation” – it spreads the total deduction out across the “useful” years of the equipment. A bit complicated, and certainly not as appealing as deducting the amount all together.

However, Section 179 allows businesses to deduct the full purchase price of qualifying equipment and/or software purchased or financed during that specific tax year. All businesses that purchase, finance, and/or lease equipment valued at less than $2,000,000 in new or used business equipment during  the tax year of 2016 should qualify for the Section 179 deduction.

What items qualify?

Most any “tangible good” for primarily business use should qualify – though there are restrictions on certain things such as vehicles purchased for business use. Also, a necessary requirement for the tax 179 deduction code to apply, the equipment must be placed “into service” during the 2016 tax year – so ideally, any large equipment purchases that may require special delivery or installation should be placed ahead of time to allow for the equipment to be in service within the tax year window as well.

For a full list of qualifying equipment and restrictions, this list is a great resource for more information.

How much could Section 179 save me?

The Section 179 deduction can have a real impact on your small business, and greatly lower the “true” cost of your new equipment. On the Section179.org website, there is a very convenient and easy-to-use calculator that gives you a peek at what those savings could be. Click here to enter your own potential purchase amounts to see how much Section 179 could save you this year!

 

Epson F6200

Epson F7200

Epson F9200

Equipment Cost: $8,495

Equipment Cost: $15,995

Equipment Cost: $25,995

First Year Deduction: $8,495

First Year Deduction: $15,995

First Year Deduction: $25,995

Cash Savings: $2,973.25
(assuming a 35% tax bracket)

Cash Savings: $5,598.25
(assuming a 35% tax bracket)

Cash Savings: $9,098.25
(assuming a 35% tax bracket)

Lowered Cost of Equipment:

$5,521.75

(after Tax Savings)

Lowered Cost of Equipment:

$10,396.75

(after Tax Savings)

Lowered Cost of Equipment:

$16,896.75

(after Tax Savings)