Coastal Business Supplies, Inc. is excited to announce to our customers the release of the new Epson F2000 Direct to Garment printers. We are excited to show you the advances in technology and the hard work that Epson has put into this machine. We have spent years saying that DTG was not ready for the masses and we are excited to finally be able to change our tune. Continue reading “Introducing the all new Epson F2000 Direct to Garment Printer”
Tag: Coastal Business Supplies
Technical Support – Friend or Foe?
Technical support for equipment and supplies purchased is one of the most important services we provide at Coastal Business Supplies, Inc. Given this fact, I began thinking about how customers feel when they are ‘passed/transferred’ to our Technical Support Team. We are very fortunate to have a wonderful Technical Support Team, but for many companies, they have lost sight of their service commitment to customers. Even in our relatively small industry, technical support or assistance after the purchase can be lacking. Continue reading “Technical Support – Friend or Foe?”
Location, location, location!
“Your name is Coastal Business Supplies, but you’re located in Missouri?!”
I know, I know. We hear it all the time. We’re called “Coastal” so of course a lot of folks think “Oh, they’re on the coast.” I wish we were on the coast somewhere soaking up the sun, but we’re not. We’re nestled here in the fabulous town of St. Louis, MO – right smack dab in the middle of the country, which is great for transit times. Continue reading “Location, location, location!”